Welcome packages and other casino offers at New: a detailed overview of the main points
Our promotion types and main conditions
Our casino promotions feature welcome offers, deposit-based bonuses, bonus spins, cashback and regular rewards for active customers. Because every offer has its own value, eligible games and playthrough rules, we set out the key terms before you decide whether to claim it. Your bonus sum may depend on the payment option, account status and promotion period displayed in the details of the offer.
Among new online casinos Canada customers can compare, our New brand is arranged around clear conditions and practical rewards. We may credit a deposit match at a percentage of your initial deposit, while bonus spins may be linked to a single selected slot or a named game collection. Cashback is normally calculated from eligible losses over a specific period, and our loyalty rewards are credited according to each customer’s activity tier.
What each promotion includes
Our welcome offer is designed for qualifying new customers and can pair a bonus on a deposit with free spins. We credit deposit bonuses with a disclosed amount after you make a qualifying deposit. Complimentary spins provide a fixed number of spins on approved games, with any resulting winnings subject to the offer’s playthrough requirement. Cashback gives you back a percentage of qualifying net losing total, while no-deposit rewards may include a modest balance of promotional funds or a limited set of free spins without any deposit.
| Promotion | What we offer | Main condition |
|---|---|---|
| Welcome offer | A deposit match, free spins or a combined reward | New customer status, minimum deposit where stated and a time limit |
| Deposit bonus | A percentage of an eligible deposit | Use the qualifying payment method and meet the deposit threshold |
| Free spins | A set number of spins on selected games | Play the eligible slot and meet the stated wagering requirement |
| Cashback | A percentage of qualifying net losses | Use during the promotion period and meet any turnover threshold |
| Loyalty reward | Points, bonus credits or tier benefits | Qualifying activity and the required account tier |
Unless our offer page says otherwise, the values displayed in promotional materials are the ones that apply. We may change or withdraw an offer before it ends, but we apply any change only where the published terms allow it. Bonus balances are distinct from your cashable balance, and a wagering requirement must be completed before the related bonus amount becomes available for withdrawal.
Account requirements for our casino bonuses
Claiming a promotional offer requires one verified account, legal age and access from a permitted jurisdiction. We may ask for verification documents before we activate a reward or permit a withdrawal. Accounts must use accurate personal information, and only a single account per person, household and payment instrument is permitted where our terms prohibit multiple accounts.
Certain offers apply only to defined countries, customer segments, payment options or chosen games. Deposits funded with an excluded payment method do not qualify, and bonus funds cannot carry between accounts. We in addition apply regular account rules, including deposit limits, withdrawals and betting activity. These safeguards help us maintain accurate payments and protect customers from accidental account sharing.
Details worth checking before you claim
- Check the minimum deposit, qualifying payment method and bonus percentage.
- Confirm the wagering requirement, maximum bonus amount and withdrawal cap.
- Review the expiry date, eligible games and any maximum bet limit.
- Make sure your account is verified before you request a withdrawal.
Our promotions may not be accompanied by other bonuses unless the promotion page explicitly permits it. Where specified, we count bets placed with the bonus balance before those placed with any eligible real-money balance. If a withdrawal is requested before the wagering condition has been met, the applicable bonus balance may be removed in line with the published terms.
How we apply bonuses to your account
Once you accept an offer, the reward is added to the related bonus tab of your account. A bonus on a deposit normally begins after the deposit that qualifies settles. Free spins are posted to the eligible game, and cashback is computed after the period of the promotion ends or according to the calculation schedule stated in its terms.
Your withdrawable money and bonus balance stay apart. You may bet from either balance when our rules permit it, although the offer terms specify how every balance counts toward wagering. As you play, we subtract qualifying wagers and convert any finished bonus sum according to the stated rule. A wagering condition of 30x, for example, means the total wagering amount must reach 30 times the eligible bonus balance.
Maximum win and maximum wager limits may apply to certain promotions. When a game or size of the wager lies outside the permitted range, the play may not contribute toward wagering. Our cashier displays your outstanding requirement in the account, although it can fluctuate slightly during processing of a game session.
Our casino game selection and their bonus features
Our game library includes slot titles, table games, real-time dealer titles and selected games with jackpots. Availability can vary by account and jurisdiction. Our slot games can contain expanding symbols, free-spin rounds, multipliers, cascading wins or bonus buys, while table titles have fixed or adjustable wagers. Live casino games pair a streamed table result with on-screen betting controls, and every game publishes its own rules.
| Game category | Common features | Promotion notes |
|---|---|---|
| Slots | Free spins, multipliers, bonus rounds and progressive jackpots | Free-spin offers can be limited to selected titles; jackpot games may have separate wagering rules |
| Blackjack | Dealer draw rules, insurance, splitting and doubling down | Side bets and bonus features may count at a different wagering rate |
| Roulette | Straight, combination, colour and number bets | Some roulette bonuses exclude certain bets or high-risk wagering |
| Live dealer games | Real-time tables, varied limits and optional side bets | Promotion eligibility and contribution rates depend on the specific live title |
| Jackpot titles | Contributing prize pools and prize-trigger events | Maximum bet conditions can apply while a promotional balance is active |
You can check game availability, minimum stakes and promotion contribution rates in our rules of the game. Independent random number generation powers our digital games, and dealer in a live game results are managed according to the procedures for each table. In-game bonus-game features belong to the game design, while promotional rewards follow our distinct terms of the offer.
Our approach to responsible play
We provide profile settings for limits on deposits, loss limits, session alerts and self-exclusion. You can ask for a cooling-off period or close your account, and the team that supports our players can help you adjust your limits. Promotion claims do not affect access to these controls, and completing a playthrough requirement does not require you to continue playing.
We never market a bonus as a guaranteed income source, and wagers can lose value. Decide on a spending limit before a game starts, distinct your casino account funding and withdrawals from necessary household costs, and solely use money you can lose. The team that supports our members can explain promotion terms, transaction status and player-account tools, but cannot offer financial advice or forecast results.
At our casino, promotions provide further ways to play the games you prefer without encouraging rushed alternatives. Watch the terms carefully, select the offers that suit your account and stay within your personal limits.
